Any free bets that are not expired will have a timescale for use underneath as well information around what they can be used on, if they are restricted. If a page doesn't exist or you missed this information, you can see how long is left to run on your free bets before they expire, at the point you place your bet. These can be found by using search bar function beside the magnifying glass at the top of this page, by typing in the name of the promotion.

The documents must show the same details (name, date of birth, address etc) as the details you used to register your account. If you submit your documents via our Document Uploader you will receive an email with an update as soon as we have one. However, you will not be able to take part in these promotions moving forward. On the Bet Slip, if you have eligible free bets, you will see the present icon next to your selection(s). For promotions like the Sky Bet Club you can track your stakes (see image below) from the SBC landing page The terms & conditions should be available under each promotional Home Page.

NOTE Some free bets have restrictions and can only be applied to specific selections depending on the terms and conditions of the promotion. For questions about accounts, secure payments, bonuses or withdrawals, players can contact the Inky Bet support team through live chat. In addition to phone support, Sky Bet also offers customer assistance through live chat and email.

Ongoing Promotions

You can always reach out to us by selecting 'Contact Us' at the bottom of this page if you think it's taking too long. Once you have submitted your Verification Documents, we aim to have these reviewed within 4 hours. Sometimes, these checks are not perfect, and we cannot validate 100% of our customers electronically. To make this process as simple as possible, we automatically conduct several electronic checks, in order to confirm a customer's age and identity. These legal obligations cover (but are not limited to) ensuring customers are over 18 years of age for safeguarding purposes as well as protecting against fraud. For example, some free bets can only be used on 'In-Play Betting' (i.e can only be used on events that are currently underway).

The right is not absolute and only applies in certain circumstances. The Cool Off option allows you to take a break for a period of your choice between 1-30 days. For certainty, we recommend that you apply a Self-Exclusion to any accounts you may hold with the above brands or alternatively contact the relevant Customer Support teams who can set these for you. If you're closing your account due to a concern about your gambling behaviour, please take a look at the other account closure options below that might be more suitable. This type of account closure is designed for people who no longer wish to bet with us, but allows you to reopen your account at any time by contacting customer service.

Whether you're a seasoned punter or a newbie looking to place your first bet, having access to customer support is essential. If you're looking for the Sky Bet phone number, you're in the right place. So you never know, we might be able to help you without you even needing to get in touch. We know sometimes you need to contact us, and we want to make sure we get you in touch with the right place for your specific query. You can contact us using the button at the bottom of this article.

Welcome Bonus and Ongoing Rewards

If you have used a free bet when placing a selection, a yellow Present Box will show and the amount of free bets used will be displayed next to it. At Sky Betting and Gaming, we don't give out free bets on request because there are so many opportunities to receive them whilst using our products. If you have received this email, read our Free Bet Exclusions article for more information. Please note, only free bets applicable to the bet being placed will show. These promotions will usually have their own page on this support site for you to review.

• All games at Inkybet use certified random number generators audited by independent third-party auditors including iTech Labs, confirming each outcome is mathematically fair and not manipulated.
• If you are using a payment method/or card that does not accept withdrawals, you can withdraw via Pay by Bank.
• Please be aware we are unable to accept any any other documents that are not listed above.
• For questions about accounts, secure payments, bonuses or withdrawals, players can contact the Inky Bet support team through live chat.
• Sports bettors get 100% up to €800 spread over their first two deposits at 6x and 5x wagering.

How can I withdraw money if my payment card/method does not allow it?

Contact the support team in advance to get details on the operation hours on a specific date. Overall, having access to a free phone number for customer support adds to the positive experience of using Sky Bet for your betting needs. The live chat feature is available on the website and allows customers to chat with a representative in real-time. This number is free to call from within the UK, making it convenient for customers to get in touch with any queries or issues they may have regarding their betting account. We are unable to provide you with an ARN until 5 working days have passed. Please make sure you allow the full 5 working days to elapse before getting in touch.

Inkybet Casino offers tools to help you stay in control. When we offer a bonus, the conditions are plain. We do not use hidden terms, artificial urgency, or misleading promotions. You will find specific details about our licensing on the license section of this site, and our full provider roster listed separately. The games are regularly tested for fairness, the odds are published, and the technical infrastructure is built to keep your account and payments secure. Our partners include industry leaders and innovative developers known for creative games, fair play, and reliable platforms.

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